Customer Reviews
Average Customer Review
(8 customer reviews) 27 of 29 people found the following review helpful
Don't buy this product!,
February 26, 2006 Jay C. Fox - See all my reviews
This review is from: The Gas 2007 XG-499 (Includes 2007 EPA Certified Gas Engine) (Misc.)
This product is manufactured by "x-treme scooters." We ordered one and it arrived with numerous problems (poor packaging causing container damage during delivery, poorly worded and pictured assembly manual, loose parts in the bottom of the box, etc.). But the biggest problem was that it had at least two major manufacturing defects that rendered the scooter unusable and ultimately unsafe if operated. We immediately packaged it up and attempted to return it. The seller (Scooter Jones)disclaimed ANY responsibility. He referred us to the manufacturer. After repeated attempts to contact the manufacturer, they finally responded with their "warranty." They "warrant" parts for 30 days after delivery. They do not warrant the engine at all (not our problem - we never got to the point to start it). The parts they do warrant will be sent to the purchaser at the cost to the manufacturer ONCE during the warranty period. If they don't work or if you have further problems, the consumer has...Read more
8 of 9 people found the following review helpful
Possible Hazard,
August 31, 2009 Neal (NH) - See all my reviews
This review is from: The Gas 2007 XG-499 (Includes 2007 EPA Certified Gas Engine) (Misc.)
When the scooter arrived, it came loosely packed and with a jumble of stuff. The directions were for a similar model, and didn't mention anything about installation of the gas tank, and other important things. After figuring out on my own how to mount the tank and fuel lines, 2, I couldn't get the engine to start. After much trial and error, I realized the carburetor casing had been labeled wrong, with the choke "on" and "off" labels reversed. After many pulls, I got it started and running ok. When riding I realized the handlebars would slip when turning the front wheel, a serious problem. To fix this I put a hose clamp over the connection between the handlebar pipe and the top of the wheel fork. After this the slippage was minimal. Braking wasn't tight but decent. After the adjustments everything ran smoothly and the scooter performed excellently. *Unfortunately one day when I was riding one of the fork pieces holding the rear wheel on cracked and caused the wheel to come clean...Read more
12 of 15 people found the following review helpful
Ditto,
June 16, 2006 Darrin Song (Southern California) - See all my reviews
This review is from: The Gas 2007 XG-499 (Includes 2007 EPA Certified Gas Engine) (Misc.)
Every on this unit is poorly made. Some of the allen screws are not capable of fitting with any allen screwdriver due to faulty screw sizes. The entire unit has to be completely re tightened. EVERYTHING IS LOOSE. After assembling the unit, the motor started very easily. When riding, you'll notice that the front wheel is not aligned and not that sturdy.
After riding for 10 minutes, the chain fell off. The next week I realigned the chain, yet took quite a few pulls on the starter rope. Well you guessed it, the Starter rope broke off and coiled into the unit. Now I have to open up the starter.. sigh.
Don't buy this thing. It doesn't work.